eService proves to be a rewarding experience for customers

For a while now, MPS&A Customer Support has been providing customers with access to an online tool called eService so that they can create, view, and update product support requests at their convenience. With eService, customers can also search a Customer Support Knowledgebase containing hundreds of articles to locate answers or resolve issues without having to call the helpdesk.

MPS&A would like to recognize those customers who successfully utilize this self-service resource on a regular basis. Starting with this quarterly newsletter, we will reward our top two most active eService users – as well as one randomly selected user (just for kicks!) – with a $25 gift card from the McKesson Gift Card Mall.

This quarter’s winners are:

Keith Marino, Kelsey-Seybold, TX

Rochelle Weeks, Marshfield Clinic, WI

Annie Ahmad, Baylor Health, TX

Congratulations and keep using eService!

Any registered eService user is eligible for the quarterly drawing, but you’ll increase your chances by using the website over and over to assist with your support requests. Click here to get started.

Not registered for eService? Not a problem. Just click here and follow the instructions to sign up.